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More prominent Hyderabad urban body’s arrangement to go paperless confronts IT glitch

May 24, 2016 | By

The Greater Hyderabad Municipal Corporation (GHMC) arrangements to go paperless from June 1 this year, yet inhabitants are not persuaded about its innovative ability.

Several inhabitants from over the city, who were enthusiastically anticipating a property charge discount offered by the GHMC, were in for an impolite stun after they learnt that their online assessment installments never achieved the community body.

As indicated by authorities from the GHMC, inhabitants who paid their property charge in April, were qualified for a five for each penny charge discount, in perspective of the ‘prompt riser’ plan. Shockingly, as it turns, out because of specialized glitches amongst banks and the installment portal, several individuals who steadily paid their charges, never got an affirmation from the city body on receipt of their installment. Presently, left with no choice, individuals have taken to online buyer grievance redressal entries to vent out their annoyance.

“I had made an installment of Rs 5,800 towards my property charge through net saving money. While I got a message on my telephone saying that the sum was charged from my ICICI ledger, it didn’t think about the GHMC entry,” mourned Abhishek Aggarwal.

Additionally, Ravinder Bandari, another occupant of the city said that he got a comparative affirmation from his bank, however the GHMC site and the property charge gateway neglected to recognize the installment. “I had a property charge due of Rs 44,982, after the online exchange, there was no receipt that was created,” he said.

Not simply abused occupants, even administration conveyance reviews, for example, the Annual Survey of Indian Cities, directed by the Janaagraha bunch, discovered community administrations gave in the city to be appalling. As indicated by the review, which brought up issues about utilization of data innovation in metro organization, Hyderabad got a measly score of 1.7 out of 10.

At the point when drawn closer by this daily paper, extra chief (data innovation), Surendra Mohan admitted that there were a shocking 700 individuals whose online asset exchange, never came to the GHMC. “We got a few such protests in April, and distinguished that the wellspring of the issue was with the distributed computing programming that was utilized for such exchanges. At any rate now we have redressed the issue and individuals can keep paying online,” he told TOI.

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I had made an installment of Rs 5,800 towards my property charge by means of net keeping money. While I got a message on my telephone saying that the sum was charged from my ICICI financial balance, it didn’t consider the GHMC gateway

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